Privacy Collection Notice

Effective as of 6 September 2026    

INTRODUCTION

• This Privacy Collection Notice (Notice) is provided to you by The Hamilton Framework (ABN 70254234251) (the Business, we, our and us) to notify you of certain matters related to how we collect, handle and disclose your Personal Information as required under the Privacy Act 1988 (Cth) (Privacy Act).
• When we refer to “Personal Information”, we mean information as defined below. Some of the Personal Information we collect is “Sensitive Information” under the Privacy Act, including health information (such as medical history, psychological concerns, behavioural assessments, and session notes). We handle Sensitive Information with additional care and in accordance with Australian Privacy Principle 3.3. When we refer to “Personal Information”, we mean:

Information or an opinion about an identified individual, or an individual who is reasonably identifiable:

• whether the information or opinion is true or not; and
• whether the information or opinion is recorded in a material form or not.

NOTICE OF COLLECTION

• Where you have been provided this Notice by us, we have done so to notify you that we have collected, or will be collecting, your Personal Information in accordance with Australian Privacy Principle 3.2, and your Sensitive Information with your consent in accordance with Australian Privacy Principle 3.3.

HOW WE COLLECT/HAVE COLLECTED PERSONAL INFORMATION

     We collect, or will collect, your Personal Information directly from you when you provide it to us, including when you communicate with us, complete forms, use our website or otherwise interact with us. Where we collect Sensitive Information (such as health information), we do so only with your consent and through specific channels such as the Discover Your Archetype™ assessment, entry surveys, module check-ins, automated follow-up surveys, session notes, and program questionnaires. We may also receive Personal Information (including health information) about you from referring General Practitioners or allied health providers, with your consent.

PURPOSE OF COLLECTION

• WHY ARE WE COLLECTING YOUR PERSONAL INFORMATION?

We are collecting your Personal Information for the following purposes:

• delivering your chosen Pathway program and support services;
• personalising your experience based on your Change Archetype (your classification within the Business’s program framework);
• measuring and tracking your progress and outcomes over the course of your program, and for a reasonable period following your program (you may opt out of post-program tracking at any time by contacting us);
• improving our programs and platforms based on aggregated and de-identified participant data;
• internal staff training and quality review (using only aggregated or de-identified data, unless you separately consent to the use of your health information for this purpose); and       
• research and marketing purposes, where you separately consent.

CONSEQUENCES IF PERSONAL INFORMATION IS NOT COLLECTED

Without your Personal Information, we may not be able to provide you with access to your Hamilton Framework Pathway program materials or Premium Pathway 1:1 support consultations. If you do not provide the Sensitive Information (including health information) we request, we may be unable to enrol you in a Pathway program or deliver tailored pathway materials suited to your needs.                               

DISCLOSURE OF PERSONAL INFORMATION

• ENTITIES, BODIES AND PERSONS TO WHOM WE USUALLY DISCLOSE PERSONAL INFORMATION

We usually disclose Personal Information of the kind we have collected or will collect from you to our professional advisors, service providers (including the platforms we use to deliver our programs, such as Kajabi, ScoreApp, Practice Better, Google and Zapier, which may store data outside Australia including in the United States), healthcare professionals, and regulatory authorities, and, in future, practitioners licensed to deliver Hamilton Framework programs (who will be bound by confidentiality and privacy obligations, and to whom health information will only be disclosed with your consent).               

OUR PRIVACY POLICY

Our Privacy Policy contains details regarding your rights and our obligations, including:

• how we handle Personal Information;
• how you may complain about a breach of the Australian Privacy Principles contained in the Privacy Act or a registered code which binds us and how we deal with such a complaint; and
• how you can access your Personal Information and seek its correction. Please note that certain health records may need to be retained in accordance with applicable Commonwealth and Territory clinical record-keeping obligations and cannot be erased on request. Where you dispute an entry, you may request that a statement of correction be associated with that record.

You can find our Privacy Policy at www.thehamiltonframework.com.au/privacy-policy or contact us via the details below to receive a copy.

HOW TO CONTACT US

If you have any questions relating to how we handle Personal Information, please contact us using the details set out below:

Privacy Officer:      Simone Hamilton    

Email: [email protected]    

Address: PO Box 6007, Conder ACT 2906       

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.